Online Reviews Impact Your Business Growth
Statistics highlight the significant impact of online reviews on consumer behavior, with the majority of online shoppers relying on reviews to make informed purchase decisions. In fact, studies reveal that between 94% and 97% of shoppers actively seek first-hand knowledge through reviews before finalizing their buying choices. This trend isn’t limited to consumers alone; even potential employees now consider checking company reviews before applying for job opportunities. These statistics underline the crucial role that reputation management services play in today’s digital landscape. Moreover, products accompanied by positive reviews are 270% more likely to be purchased compared to those without any reviews, emphasizing the undeniable influence of customer feedback on consumer decision-making processes.
We Get Your Business More Online Reviews
Now for the important question, what are YOU doing to gain reviews for your local business? Here are some tips to get started.
- Start asking for more online reviews. Ask your customers right after a purchase, when they are the happiest!
- Add requests to social media, newsletters, & postcards. Get the word out.
- Explain to your customers how reviews benefit the business.
- Show empathy to shoppers that gave bad reviews. Let them know they have been heard.
- Read our blog for more tips on getting more online reviews.
Whatever you do – do not buy reviews. Do not offer incentives. When you do this people will find out and it will do the opposite of what you wanted it to do. The public will find out one way or another when you post fake reviews. It is not worth it. People will lose trust in your brand. Nearly 8 out of 10 consumers say that they think they have read a fake review in the last year. When all the reviews are positive or the review does not read as a real person wrote it, they might not have!
Online reviews are a great way to bring in new customers, establish brand loyalty, and encourage repeat business. People know when you are trying to scam them.
LDR Provides Online Reputation Management Services
As a business owner, it’s important to understand how to navigate and manage online reviews effectively. When faced with a negative review on platforms like Google, your response plays a crucial role in shaping your business’s reputation. Ignoring or responding poorly to such reviews can have a detrimental impact on your brand image. That’s why it’s vital to entrust the task of reputation management to someone who comprehends the significance of the role and has a well-thought-out damage-control plan in place.
Reputation management services, also known as ORM, are dedicated to influencing and shaping the online reputation of businesses and organizations. It involves promoting the positive aspects of your business and mitigating any negative feedback or reviews. If you’re searching for a partner to help you enhance your online reputation, we are here to discuss your specific needs and goals.
Together, we can focus on building a positive online reputation that aligns with your business objectives. Let’s collaborate and ensure your brand is perceived in the best possible light. In today’s digital landscape, where online reviews can significantly impact a business’s reputation, investing in professional reputation management services is a proactive step towards safeguarding your brand and maintaining a positive online presence.
What Does a Reputation Manager Do?
A reputation manager is responsible for monitoring, assessing, and shaping the online reputation of a business or individual. They employ various strategies to proactively manage online reviews, address negative feedback, promote positive content, and ensure that the overall perception of the brand aligns with its desired image and goals. We place reputation management and the digital marketing strategy hand in hand.
- Brand Building – Positive influencing by means of social media, news releases, and more.
- Managing Online Reviews – Encouraging positive reviews and managing bad reviews.
So how do we do this?
- Social Media Management – We can create and manage business social media accounts for you that represent your brand and values.
- Content Development and Management – Your clients might appreciate blogs, newsletters, and general helpful information from the site. We can develop and put the info out there.
- Search Engine Optimization and Management – We can make sure that your website is optimized so that it will be found among the others.
- Review Generation and Management – We manage reviews, respond, and use them for positive marketing!
Do Google Reviews Help Rankings?
You bet they do! Looking for a leg up on your competition? With more and more people turning to local search Google is even starting to automatically filter out local businesses with less than a 4-star rating.
LDR Offers Online Review Building as a Fully Managed Solution
Time matters when it comes to reviews. Talk travels fast, but even more so in this day and age. Some of the best referrals for many businesses are from word-of-mouth or people that have seen a good review. Do you have a method in place to ask your customers for a Google review? When your customer receives the invitation matters, as the longer you take the less likely you will get a review.
All we need is a list of customers in excel or CSV format. We offer this as a stand-alone service or save money by choosing one of our marketing packages that include review generation services. Convert your happy customers into reviews that increase your Google ranking!
Don’t miss out on the opportunity to elevate your brand. Our USA-based team of custom website designs and marketing experts is ready to create a social media marketing strategy that aligns with your goals and drives real results for your business. Get in touch with our main office in Cincinnati Ohio today to discuss how we can assist you in achieving your digital marketing goals.
