People want to feel confident that their purchasing decision is the right one. A study by Podium showed that 93% of consumers find online reviews helpful, and will seek them out. So it’s no wonder that when you get more online reviews, you get more business right?

  • 84% of consumers trust online reviews as much as personal recommendations.
  • Every 1-star increase in your Google or Yelp ranking can lead to 5-9% increase in revenue. Google uses recent reviews as a ranking factor.

 Get More Online Reviews on Google

Your business needs a Google Business Profile to get Google Reviews. Take the time to set up and verify it. This profile will add your business to Google Maps, Google Search, and other Google services.

Now, let’s go over some easy ways to get more reviews.

  • Happy customers give reviews. Ask in person, right after completing the job for the client. Tell them that you would “love to get” their feedback.
  • Ask over the phone by sending a text message. State what services you did for them to encourage the client to include the details.
  • Set up a Reviews page on your website to show off the customer reviews. Fill the page with Google reviews, video reviews, and a link to add a review.
  • Emails and newsletters are a great way to stay in contact with your clients. Be sure to ask for a review in the message and include the link. Many LDR clients are set up with an attention-getting graphic that asks for reviews.
  • Social Media has become the new customer service department. Be sure to ask for reviews on a routine basis here.
  • When sending invoices or receipts to clients always add your ASK for a Google review.
  • A personalized Thank You card is a great way to ask for a review. Did you enjoy working with us? Let us know… 

If you see a trend here, we confess… a lot of these tatics just involve asking! You can get more online reviews simply by asking for them, in many different ways.

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People Respond To Review Requests.

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Get More Online Reviews to Thrive 2

A recent local consumer review survey by BrightLocal showed that most people will respond to a review when asked. In fact, 12% said YES that they always left a review. Another 23% left a review more than half the time. The third group said yes, they leave reviews less than half the time.

Hmmm. Are you nudging your clients to write a review?

Front and Center

Value all reviews. Make going after reviews a major part of your business life. After every project is completed – go after that review. You can do this without being a pest. Most people are plenty willing – if you just ask. So make sure you deserve a 5-Star review and ask for it.

Getting customer reviews is powerful!

Online reviews are typically the first impression people have of your business. If you have bad reviews – respond to them and apologize for the poor experience. Try to resolve the conflict and earn a higher score.

Learn About Reputation Management Services

Make it easy for customers to review your business. Take the time to make this happen or hire LDR Design Agency for Reputation Management Services. LDR will manage your social media, your Google Business Profile, and your website Search Engine Optimization (SEO) to improve and protect your business reputation. It is time to grow your business with an effective Reputation Management Plan in place.

This all starts with a discussion. Contact a Content Developer at LDR soon to set up an appointment.